FAQs
1. HOW LONG DOES SHIPPING TAKE?
Orders are usually processed within 1–2 business days. Delivery typically takes 3–7 business days depending on your location.
2. HOW CAN I TRACK MY ORDER?
once your order is shipped, you will receive a tracking number via email or sms. you can track your shipment through our track order page using the tracking number.
3. WHAT PAYMENT METHODS DO YOU ACCEPT?
we accept credit cards, debit cards, upi, net banking, and other secure online payment options for a safe and convenient checkout experience.
4. CAN I RETURN OR EXCHANGE MY ORDER?
yes. returns or exchanges can be requested within 7 days of delivery, provided the item is unused and in its original condition.
5. HOW DO I CHOOSE THE RIGHT SIZE?
you can refer to our size guide available on each product page. if you are unsure about your size, please contact our support team for assistance.
6. CAN I CANCEL MY ORDER?
orders can be cancelled before they are shipped. once the order has been dispatched, cancellation may not be possible.
7. DO YOU OFFER INTERNATIONAL SHIPPING?
currently we ship to selected locations. shipping availability and charges will be displayed during checkout.
8. WHAT SHOULD I DO IF I RECEIVE A DAMAGED OR INCORRECT PRODUCT?
if you receive a damaged or incorrect item, please contact us within 48 hours of delivery with your order details and photos. our support team will assist you with a replacement or refund.
9. HOW CAN I CONTACT CUSTOMER SUPPORT?
you can reach us through our contact us page or by email. our support team will respond as soon as possible during business hours.
10. ARE PRODUCT COLORS EXACTLY THE SAME AS SHOWN ON THE WEBSITE?
we try to display product colors as accurately as possible. however, slight variations may occur due to different screen settings and lighting conditions.